Your client's mother is in a hospital bed and the discharge planner wants a decision by Friday. You know the law and the money. What the family needs next is someone who knows the building, the therapy notes and the appeal deadlines. That is the work we do.
The hospital says your client is going to a rehab facility, or home with a few hours of aide time. Someone has to judge whether that plan is safe and challenge it before it is carried out. Discharge decisions are hard to undo.
Before a plan is drafted or an application filed: which level of care does this person genuinely need, and what does it run each month. We assess and give you a figure you can build a projection around.
A diagnosis does not describe what a person can actually do. An rehab. therapist's assessment of transfers, bathing, medication management, and stairs gives a care plan or a placement decision a factual base.
Rehabilitation, home health, skilled nursing or equipment refused by Medicare Advantage or a commercial plan. Most denials are never appealed. We read the denial, pull the record and file.
Every engagement produces a document: findings, specific recommendations, next steps. With the client's authorization it goes in your file, so the advice does not live only in someone's memory of a phone call.
Not a call center and not a rotating coordinator. The person who did the assessment is the person you and the family reach afterwards.
Patient Advocates of America is not owned by, affiliated with or paid by any home care agency, hospital, facility or insurer, and takes no referral fees. A recommendation is a recommendation, not a sale.
Call or email with the situation. He speaks with the family and names the starting point: a $200 consultation for one focused problem, or a $600 comprehensive assessment when it is broader. Prices are published, so nobody has to book a sales call to find out what it costs.
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